Our Services

Post Contract Aftercare

We recognise that businesses continually evolve, and office requirements can change over time. As such, we provide a full downstream interior design and alteration service to support you through any changes throughout your lease.

No business stands still and so we can keep you fully up to speed with any changes that you may be considering. That includes space planning, changing working styles, accommodating planned growth or even updating branding.

Handover
& Training

Post-Completion
Feedback

Downstream
Alterations

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Handover & Training

Training in all new systems, technology and spaces
Handover of operations and maintenance manuals

Post-Completion Feedback

Gather feedback after 6-month settling period
Dedicated personal support

Downstream Alterations

Support and adjustments for unforeseen business changes
Original project team deliver any alterations

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The same team, every time

For alterations, we aim to bring back the same site manager who built your project, along with the same tradesmen to execute the work. The unique advantage of this is that the site team knows your office, how it’s constructed, how your landlord works and any restrictions, meaning change can be delivered quickly and effectively.

This is why our clients recommend us, and why they come back to us for future projects.

FAQs

We recognise that our clients’ requirements can change during the life of their office lease, and we therefore offer a full downstream interior design and alteration service.

No business stands still, and we can keep you fully up to speed with space planning changes, whether it be a change in working style, team layouts, updating branding, reconfiguring offices and meeting rooms, or working out how to fit another 20 people into a space.

We provide a full downstream interior design service for all alterations in keeping with the original design and also, uniquely within our industry, we aim to bring back the same site team from the initial project. This means the same trades that built your office will execute your alterations.

The great advantage of this is that we know your office, how it’s constructed, the house rules, and your landlord’s restrictions, meaning we can deliver any changes both quickly and effectively.

We have extensive experience in delivering construction changes onsite, in situ and out of hours. The secret to our success is our site managers who are highly skilled at understanding the sensitivities of office staff and dealing effectively with both landlords and building facilities teams.

We plan carefully to minimise the number of internal moves required around building work, and work effectively to deal with any dust, dirt or debris before staff return the next morning. And we’re realistic about how long things take, so we meet both our clients and their staff’s expectations.

Our contractors are all long-standing with Cityspace, and work to the highest professional standards in both occupied and out of hours situations.

Yes, we can fully manage all statutory and landlord approvals. Even relatively simple alterations, such as reconfiguring an office or meeting room, carry with them building standards requirements such as fresh air ventilation and fire detection systems, and also require landlord approval.

We can take care of the whole process, from getting authorisation from the landlord, ensuring works are within the rules and regulations of the building, and in adherence to all building standards and health and safety legislation.

At Cityspace, we know all about offices, and we also know that offices are all about people, so we can devise a plan and timetable of phased moves to minimise disruption and inconvenience to staff while any alteration works are undertaken.

Yes, we can agree in advance a cost framework for any alterations (either on a yearly basis or for the lease term).

Many occupiers experience difficulties when it comes to downstream interior design or construction changes, because their original supplier is simply not interested in coming back to help with smaller changes once the initial project is completed. Alternative contractors can turn out to be overpriced and unreliable.

We like to work in a long-term partnership with our clients, supporting them throughout the entire life of their lease.

Cityspace is not a maintenance contractor, however, we can recommend a number of very good firms that can provide clients with downstream maintenance, including 24-hour call out for emergencies. Just contact us and we can put you in touch with our recommended specialists in this area.

Yes, we are happy to provide warranties, which will vary according to the nature and complexity of the works.

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