Cityspace Management Ltd Privacy Policy
| Item | Detail |
|---|---|
| Company name | Cityspace Management Ltd |
| Company number | 04692672 |
| Registered office | 65 London Wall, London, England, EC2M 5TU |
| Main contact email | info@cityspacemanagement.co.uk |
| Main contact telephone | +44 (0)20 7638 4250 |
| VAT number | [TO CONFIRM] |
| Data protection lead / DPO | Paul Camp – paul@cityspacemanagement.co.uk |
| Policy last updated | April 2026 |
Cityspace Management Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.cityspacemanagement.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is assumed if an order is placed.
1. Definitions and Interpretation
In this Privacy Policy: “Account” means an account required to access and/or use certain restricted areas or features of our website, if applicable. “Cookie” means a small text file placed on your computer or device by our website when you visit certain parts of the site and/or use certain features of it. “Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended. “Personal data” has the meaning given to it under the UK General Data Protection Regulation and the Data Protection Act 2018.
2. Information About Us
Our Site is owned and operated by Cityspace Management Ltd, a limited company registered in England under company number 4692672
Registered and trading address: 1st floor, 65 London Wall, London, EC2M 5TU
VAT number:
Data Protection Officer: Paul Camp
Email address: paul@cityspacemanagement.co.uk
Telephone number: 0207 638 4250
3. What Does This Policy Cover?
This Privacy Policy applies to personal data collected by Cityspace Management Ltd through our website, by email, by telephone, in meetings, through proposal and tender activity, during project delivery, and through other business interactions.
Our website may contain links to other websites. We have no control over how those websites collect, store or use personal data and we recommend that you review their privacy policies before providing any personal data to them.
4. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under UK data protection law, you have:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data we hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
6. What Data Do We Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy. We do not collect any ‘special category’ or ‘sensitive’ personal data OR personal data relating to children OR data relating to criminal convictions and/or offences.
| Category | Examples | How collected |
|---|---|---|
| Identity and business contact data | Name, employer, job title, business address, email address, telephone number | Contact forms, emails, calls, meetings, tenders, referrals and project correspondence |
| Client and project data | Project requirements, office locations, budgets, programme details, site information, drawings and communications | Enquiries, surveys, briefings, proposals, contracts and project delivery |
| Supplier and contractor data | Contact details, qualifications, insurance and commercial information | Supplier onboarding and project delivery |
| Financial and transaction data | Billing contact details, invoice information, payment status and related records | Contract administration and finance processes |
| Technical data | IP address, browser type, device information and website usage data | Website analytics and server logs |
| Marketing preferences | Subscription status, communication preferences and interaction history | Newsletter sign-up, CRM activity and email engagement tracking |
COOKIE SECTION NEEDS UPDATING BY DEVELOPER
7. How Do We Use Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| Purpose | Data used | Lawful basis |
|---|---|---|
| Responding to enquiries and proposal requests | Business contact details, enquiry content, project requirements | Legitimate interests and taking steps before entering into a contract |
| Preparing proposals, tenders and contracts | Business contact details, site and project information, commercial information | Taking steps before entering into a contract and performance of a contract |
| Delivering design, fit-out, refurbishment, relocation and related services | Client contact details, project records, site information, delivery and financial records | Performance of a contract and legitimate interests |
| Managing accounts, invoicing and payments | Billing details, finance contacts, transaction records | Performance of a contract and legal obligations |
| Managing supplier and subcontractor relationships | Business contact and compliance information | Legitimate interests and performance of a contract |
| Operating, securing and improving our website | Technical data and usage information | Legitimate interests and consent where required for non-essential cookies |
| Sending marketing communications | Name, business contact details, marketing preferences and engagement data | Consent where required, otherwise legitimate interests subject to your right to object |
| Meeting legal, regulatory, insurance and health and safety obligations | Any personal data reasonably required for compliance | Legal obligation and legitimate interests |
With your permission and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email OR telephone with information, news, and offers on our products AND services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. How Long Do We Keep Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of data | Retention approach |
|---|---|
| Client and project records | Retained for as long as reasonably necessary for project delivery, warranties, insurance, dispute management and legal or contractual record-keeping obligations. |
| Financial and accounting records | Retained for the period required by applicable tax, accounting and company law obligations. |
| Supplier and subcontractor records | Retained while the relationship continues and for an appropriate period afterwards for audit, legal and operational purposes. |
| Website analytics and technical data | Retained in line with system settings, analytics configurations and legitimate business needs. |
| Marketing data | Retained until you opt out, object, withdraw consent where relevant, or the data is no longer needed. |
9. How and Where Do We Store or Transfer Personal Data?
We will only store or transfer your personal data store some of your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
10. Do We Share Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
- In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails
- You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
14. How Do We Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us
We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products or services . We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us Third-party Cookies are used on Our Site for website management . For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our Site uses analytics services provided by Google Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address:
Telephone number: 0203 946 8311
Postal Address: 1st floor , 65 London Wall London, EC2M 5TU
16.Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date. This Privacy Policy was last updated in April 2026.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
Company details
| Legal entity | Cityspace Management Ltd |
|---|---|
| Company number | 04692672 |
| Registered office | 65 London Wall, London, England, EC2M 5TU |
| Trading address | 1st Floor, 65 London Wall, London, EC2M 5TU |
| Telephone | +44 (0)20 7638 4250 |
| General email | info@cityspacemanagement.co.uk |
| VAT number | [TO CONFIRM] |
| Data protection contact | Paul Camp – paul@cityspacemanagement.co.uk |
Data we may collect
How we may use personal data
Indicative retention approach
Cookie details requiring confirmation
The following live website details should be checked and completed before publication: cookie banner provider, strictly necessary cookie names, analytics cookie names and expiry periods, any advertising or third-party cookies in use, link to the final cookie policy.
Data protection contact details
For any questions about this Privacy Policy, your personal data, or to make a subject access request, please contact: Paul Camp.
Email: paul@cityspacemanagement.co.uk
Telephone: +44 (0)20 7638 4250
Postal address: 1st Floor, 65 London Wall, London, EC2M 5TU