AFTERCARE

 

We recognise that our clients’ requirements can change during the life of their office lease and we therefore offer a full downstream interior design, an extensive catalogue of commercial furniture and alteration service.

Below you can find answers to frequently asked questions regarding aftercare.


 
We recognise that our clients’ requirements can change during the life of their office lease and we therefore offer a full downstream interior design and alteration service. No business stands still and we can keep you fully up to speed with space planning changes, whether it be a change in working style, team layouts, updating branding, reconfiguring offices and meeting rooms, or working out how to fit another 20 people into a space. We provide a full downstream interior design service for all alterations in keeping with the original design and also, uniquely within our industry, we aim to bring back the same site team from the initial project. This means the same trades that built your office will execute your alterations. The great advantage of this is that we know your office, how it’s constructed, the house rules, and your landlord’s restrictions, meaning we can deliver any changes both quickly and effectively.
We have extensive experience in delivering construction changes onsite, in situ and out of hours. The secret to our success is our site managers who are highly skilled at understanding the sensitivities of office staff, and dealing effectively with both landlords and building facilities teams.

We plan carefully to minimise the number of internal moves required around building work, and work effectively to deal with any dust, dirt or debri before staff return the next morning. And we’re realistic about how long things take, so we meet both our clients and their staffs’ expectations.

Our contractors have all been working with us in excess of 10 years, and work to the highest professional standards in both occupied and out of hours situations.
Yes, we can fully manage all statutory and landlord approvals. Even relatively simple alterations, such as reconfiguring an office or meeting room, carry with them building standards requirements such as fresh air ventilation and fire detection systems, and also require landlord approval.

We can take care of the whole process from getting authorization from the landlord, ensuring works are within the rules and regulations of the building, and in adherence of all building standards and health and safety legislation.
Yes, we can. Cityspace offers a full office fit out and project management service, which delivers a flawless attention to detail at every step of the process. For more information, please take a look at the construction page.
We provide a comprehensive service within interior design, including workstyle consultancy, design concepts, and 3D visuals. Our goal is to provide illustrations of solutions which are clear and easy to understand by a lay person who has little or no experience of design.
Yes, we can. We can formulate a bespoke questionnaire to staff on how the current office space is used, what people struggle with and what needs fixing, and identify any environmental problems such as aircon, lighting or sun glare.

These surveys provide vital ‘back to the floor’ information, from whether individual workstations are configured correctly, through to auditing if meeting spaces are working well for colleagues and for clients.

For clients with complex or multi-site offices, we work with specialist partners and have conducted workspace audits and staff questionnaires worldwide.
Often clients finds it hard to convey their preferences and why they like one look over another. At Cityspace, we can help you define your design style by showing a series of images and, through these images, identify your likes and dislikes of certain design styles.

By a process of elimination, we can then arrive at a design consensus. This provide us with a clear brief to carry into the interior design process, to come up with a design for you that reflects your own personal tastes, your brand, and the look you want to portray to both your staff and clients.
Once we’ve sorted the practical considerations of how best to fit people into a space, the next consideration of the interior designer is to select the materials and components to be incorporated into the scheme.

To bring the concept together, our designers will work with you to select materials and finishes, using physical samples of carpeting, stone, wallpaper, desk and metal finishes, chair coverings, etc., that will all work together to portray your brand identity and the desired look and feel you want to convey.
At the design stage, we have several means by which we can bring plans to life for clients and give them a clear visualization of the space.

We use SketchUp, which creates a 3D image of your office plans and an illustrative cut-through, like a dolls house view, so you can understand the size and structure of the office. You’ll also be able to see your chosen materials clad in colour, and at this stage we can also show you how different colour schemes look and work together.

Next, we can provide you photorealist 3D images, in which we clad your chosen finishes onto 3D wireframe drawing, giving you the closest possible realisation of how your new office will look.

Finally, we use 3D animations in which you are able to walk around your actual office and see the views from any angle.

In combination, these three techniques allow clients to intimately understand how their new design will look in real life, and how their new space will work for both their staff and their clients.
 
Yes, we do. We know that clients want a productive workforce, in a motivational environment, designed in a way that fits the culture of the company. The goal of our work style consultancy is to find the solutions that work best for you and your teams, and makes the most efficient use of your office space. We look at things like the suitability of the workstation environment, whether workstation layout is conducive for collaboration with others, and we also review the layout and use of both formal and informal meeting spaces.

Our approach depends on the complexity of your business. For companies over 50 people, we can complete a full work style audit and organisational study, tailored to the limitations of your office, technology, culture and location. Smaller companies are unlikely to need a full work style study, and we can develop a bespoke plan by meeting your management team and discussing your requirements. If you’d like to discuss any aspects of workplace consultancy, please contact the Cityspace team.
 
We can give you all the assistance you need to manage the exit from your current office in the smoothest and most cost effective manner.

Dilapidations are part of our surveyors’ job, working out the most economical way to meet your lease obligations and get sign-off from your landlord. It’s a combination of design and surveying, looking at the legalities of the office lease and the covenants therein and, from the designer’s point of view, deciding what materials to use to satisfy the obligations.

We find that most clients’ attention gets filled by planning the move to their new office, and we therefore can help them at every step of the process, from assessing dilapidations work to be done, completing the works, and getting sign off from the landlord. To do this, we can work collaboratively with both property agents and your own lawyers.
We generally get involved in a change management project once the shape and size of the business has been determined by your management team. From this point, we can help you review your existing office space, based on current need and future growth plans, and prepare for you costs and timescales for any changes.
Yes. More and more of our clients have been looking to increase the flexibility of their workplace through activity based working (ABW), and Cityspace is an expert in this field.

We can help you by reviewing how your workspaces are currently designed, exploring changes in line with your work culture and practices, and suggesting ways to improve your work space to increase efficiency and staff wellbeing. Often, simple changes can make a big difference, like simply ensuring your staff have everything they need for their role at their fingertips, determining the right configuration of formal and informal meeting spaces, and that people can login from wherever they are working in the office.

To find out more on how agile working could work for you, please contact the Cityspace team.
There are three primary restrictions on agile working - technology, for example is there enough flexibility in IT infrastructure where people can login from every desk; culture, in terms of will a more flexible workstyle be accepted by staff, and; regulatory, such as statutory regulations restricting capacity in the building.

At Cityspace, we can help you recognise any restrictions relating to your own circumstances, and find solutions that are right for you.